One of the most ancient creatures on our planet is the
turtle. They have survived changing environmental conditions
for millions of years while many other species have gone
extinct. Turtles can be very safe and secure when threatened
by retracting their head, tail, and legs into their shell to
ride out many dangers of life in the wild. But, if they
stayed safe in their shell, they would eventually starve to
death and would not be able to create subsequent
generations. For turtles to flourish, they have to accept
the risk of living and give up the safety of their shell,
stick out their necks, and move forward… or perish. It’s the
same for businesses.
Businesses are just like turtles. They only move forward
when they accept the risk of existing in a competitive
marketplace and then change to meet the needs and desires of
the future. It may be uncomfortable, it may be terrifying,
but it is necessary.
Successful businesses manage change, for the most part, very
carefully. They are continually taking the pulse of their
customers and their targeted prospects. They continually ask
the question, “What are my customers and prospects wanting
and needing? What will they want and need in the future? How
can we change in order to have the right products and
services for them and still continually strengthen our
brand, our reputation, and the qualities we are known for?
They are balancing the safety of the shell against the risk
of moving forward.
In large companies there are workgroups or teams of turtles
that are sticking out their necks by working continually on
answering those questions, developing new products and
services to offer in the future. Few small companies have
the luxury of being able to devote these resources to the
process of change so when the subject of “the future” comes
up, they retreat into their shells and deal with the issues
of “today” where they feel safe and comfortable, not
realizing that they are facing the very real possibility of
becoming extinct as the world passes them by. So stick out
your neck but do it carefully.
Friday, 9 November 2007
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